Pengembangan Sistem Informasi Reservasi Event Menggunakan Metode Prototype: Studi Kasus : Café Rain & RM.Ny.Hartini

Despita Meisak; Yessi Hartiwi; Velicia Vivyana Anindita; Ellya Candra

doi:10.61132/prosemnasproit.v2i2.93

Authors

Despita Meisak Universitas Dinamika Bangsa
Yessi Hartiwi Universitas Dinamika Bangsa
Velicia Vivyana Anindita Universitas Dinamika Bangsa
Ellya Candra Universitas Dinamika Bangsa

DOI:

https://doi.org/10.61132/prosemnasproit.v2i2.93

Keywords:

Event, Pelanggan, Prototyping, Reservasi, Web

Abstract

The development of information technology has encouraged restaurants and cafés to function not only as dining places, but also as venues for hosting various events. However, the event reservation process at Rumah Makan Ny. Hartini and Café Rain is still carried out manually through logbooks, telephone calls, and WhatsApp, resulting in problems such as unorganized data, delayed confirmations, and miscommunication with customers. In addition, the manual system limits access to information regarding venue availability, reservation schedules, and additional facilities required by customers. This study aims to develop a web-based event reservation information system using the prototyping method. The system design was carried out using Unified Modeling Language (UML), including use case diagrams, activity diagrams, and class diagrams to model user interactions, process flows, and system structure. The results of the study show that the developed system is able to automate the reservation process, customer data recording, reservation confirmation, schedule management, and additional facilities management. This system improves operational efficiency, data accuracy, and service quality, while also making it easier for customers to make reservations independently and obtain information quickly and accurately.

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